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Designing Procurement KPIs: A Benchmarking Framework

Designing Procurement KPIs: A Benchmarking Framework

A framework for designing procurement KPIs that actually encourage the right behavior — and why common metrics like 'price savings' alone can backfire.

What's Inside
  • Four metric categories: cost, risk, quality, speed
  • Why focusing purely on price savings increases supplier risk
  • A sample balanced scorecard template for a procurement function